Fixed Recoverable Costs Are Not The Benchmark For Fair Solicitor-Client Remuneration

Inter partes fixed recoverable costs bear no relevance to solicitor-client assessments. The “swings and roundabouts” fairness of the fixed costs scheme relates only to recovery between litigating parties, not contractual remuneration.

Solicitor client costs assessment under the Solicitors Non-Contentious Business Remuneration Order 2009
In Perrett v Wolferstans LLP, Senior Costs Judge Rowley determined the final issue in a Solicitors Act 1974 assessment. Following a line-by-line assessment reducing profit costs to £3,864, the court had to “step back” and decide if that sum was fair and reasonable under the Solicitors’ (Non-Contentious Business) Remuneration Order 2009. The claimant argued the costs were unreasonable as they vastly exceeded the £900 fixed recoverable costs, contending the solicitors failed to warn of this shortfall. The defendant maintained the contract’s 25% damages cap provided sufficient informed consent. The Judge held the proper approach was first to assess time and rates, then consider the factors under Article 3 of the Solicitors’ (Non-Contentious Business) Remuneration Order 2009. The court rejected the claimant’s core argument, ruling that inter partes fixed costs represent a different scheme and do not set the benchmark for solicitor-client remuneration, endorsing obiter comments in SGI Legal LLP v Karatysz. The 25% cap provided adequate client information, and the item-by-item assessment had already addressed reasonableness. The sum of £3,864 was upheld as fair and reasonable.

I do not think that the quotations relied upon by the claimant from the Court of Appeal in cases such as Kilby support his argument. The decision of Simon J in Nizami expressly refers to 'an agreed scheme of recovery' which was easily calculated and was fair as a whole even if the sums were too high in some cases and too low in others, if calculated purely in respect of the individual case. That 'scheme' plainly related to recoverable costs and the fairness referred to the swings and roundabouts nature of the scheme as a whole. It cannot be said that this means the remuneration recovered is a fair sum as between the solicitor and client since that has nothing to do with their contractual terms.

Citations

Jemma Trust v Liptrot [2003] EWCA Civ 1476 The court endorsed a broader assessment of non-contentious costs, considering factors beyond time spent and supporting the view that fair remuneration should reflect case-specific circumstances. Property and Reversionary Investment Corporation Ltd v Secretary of State for the Environment [1975] 1 WLR 1504 The court held that time spent should not dominate the assessment of fair and reasonable costs where other case factors, such as value, significantly outweighed time. Treasury Solicitor v Regester [1978] 1 WLR 446 The court emphasised that time spent may be subordinated where urgency and other intangible factors like the “adrenalin factor” more accurately reflected a fair fee. Nizami v Butt [2006] EWHC 159 (QB) The court observed that fixed costs schemes under CPR were designed to be fair overall, even if individual cases might yield over- or under-compensation. Kilby v Gawith [2008] EWCA Civ 812 The Court of Appeal reaffirmed that fixed costs schemes were fair by design, supporting predictable remuneration outcomes on a swings and roundabouts basis. Lamont v Burton [2007] EWCA Civ 429 The Court of Appeal approved the proposition that fixed costs schemes operate fairly overall despite individual case discrepancies in actual solicitor effort. Belsner v Cam Legal Services [2022] EWCA Civ 1387 The court confirmed that compliance with the SRA Code of Conduct did not necessarily preclude solicitors from recovering fees from clients as invoiced, despite limited disclosure. St James v Wilkin Chapman [2024] EWHC 1716 (KB) The judgment highlighted the importance of informing clients promptly about anticipated irrecoverable costs, comparing fixed recoverable costs frameworks with budgeting regimes. SGI Legal LLP v Karatysz [2021] EWHC 1608 (QB) The court distinguished between solicitor-client costs and inter partes costs, stating that what is unusual between solicitor and client may not align with inter partes expectations. Swann v Slater & Gordon LLP (unreported, 25 January 2021) The decision held that a 25% liability cap stated in the retainer was sufficient to establish the client’s informed consent for deductions from damages.

Key Points

  • The assessment of non-contentious business costs under the Solicitors’ (Non-Contentious Business) Remuneration Order 2009, where the retainer is based on hourly rates, should first involve a detailed assessment of the reasonableness of the time spent and the rates charged. Only after that exercise should the court ‘step back’ to consider whether the resulting sum is fair and reasonable in all the circumstances, having regard to the factors in Article 3 of the Order. [18, 20, 94, 95]
  • The level of costs recoverable from an opposing party under a fixed or predictable costs regime is not, of itself, the benchmark for determining what constitutes fair and reasonable remuneration as between solicitor and client. The fairness of a ‘swings and roundabouts’ inter partes scheme is a separate consideration from the fairness of the contractual bargain between the solicitor and their own client. [22, 23, 24]
  • When considering whether costs are ‘unusual’ for the purposes of assessment, the question of what is usual or unusual as between solicitor and client is a very different question from what is recoverable between the parties. [24]
  • Informing a client of a clear maximum liability for costs, such as a percentage cap on deductions from damages, can be sufficient to discharge a solicitor’s duty to keep the client informed about potential shortfalls between costs incurred and costs recoverable from the other side, even where a more detailed explanation of the likely shortfall is not provided. [15, 25]
  • Where a costs assessment has already taken into account challenges to hourly rates and the time spent on individual items, those specific factors should not be reconsidered a second time as part of the final, holistic assessment of whether the global sum is fair and reasonable. [20]

"As Lavender J said in Karatysz at paragraph 102:

'…I should state that I do not accept the Claimant's submission that any costs in excess of the fixed costs allowed inter partes were unusual for the purposes of CPR 46.9(3)(c)(i) on an assessment of costs between solicitor and client on the indemnity basis. It is not necessary for me to decide this point, because the district judge did not base his decision on it, but it may be worth stating that in my judgment the question of what is usual or unusual as between solicitor and client is a very different from the question of what is recoverable inter partes.'

"I do not accept that this passage has been superseded by the decisions of either the Court of Appeal or Constable J."

Key Findings In The Case

  • The court assessed the defendant solicitors’ profit costs at £3,864, having first conducted an item-by-item analysis which included reductions to certain hourly rates and time entries; this detailed assessment formed the basis for the final fairness evaluation and was not revisited during the holistic assessment stage [2], [18], [20].
  • The judge found that the 25% deduction from damages set out in the retainer agreement was made known to the claimant and that he understood and accepted this cap when authorising settlement, thereby satisfying the requirement for informed consent regarding the client’s maximum liability for costs [25].
  • The court held that the fixed recoverable costs regime, which limited inter partes recovery to £900 in this case, does not determine what is fair and reasonable between a solicitor and their own client; contractual terms govern the solicitor-client relationship and are not confined by externally imposed recovery limits [21], [22], [23].
  • The failure to provide a detailed oral explanation of the likely shortfall between recoverable and incurred costs, as admitted by the defendant’s witness, did not undermine the enforceability of the costs claimed, because the contractual documentation clearly communicated the client’s capped liability [7], [25].
  • The judge rejected the claimant’s argument that the analogy between fixed recoverable costs and cost budgeting supported a presumption of unreasonableness, finding no principled basis to treat the defendant’s charges as unusual or unreasonable when viewed in light of the retainer’s clear terms and the nature of the work performed [10], [11], [24].

"Insofar as the need to keep the client informed is concerned, it seems to me that confirmation of the maximum liability is the crucial element to this. I have previously found that Mr Perrett understood the terms of the agreement regarding a 25% deduction and was aware of them when he signed the confirmation for his solicitors to accept the damages offered. It would obviously have been preferable if Mr Perrett had grasped more of the detail of the agreement, but that is no criticism to be levied at the defendant's contractual documentation."

The Senior Courts Costs Office’s decision in Perrett v Wolferstans LLP [2026] EWHC 50 (SCCO) confirms that fixed recoverable costs do not establish the benchmark for fair remuneration between solicitor and client.

Background

The proceedings involved a claim under the Solicitors Act 1974 by Mr Ryan Perrett against his former solicitors, Wolferstans LLP. The claim concerned the assessment of costs billed under a conditional fee agreement (CFA) relating to a personal injury claim. The profit costs in the solicitor’s statutory bill, dated 13 April 2022, were claimed at £4,800 (including VAT), with an additional success fee of £1,775.85. The recoverable costs from the opponent in the underlying claim were fixed at £900 [§7].

A reserved judgment on preliminary issues was delivered on 17 January 2025 [§1]. A subsequent hearing on 21 May 2025 dealt with the remaining “line by line” items of the bill [§1]. Following that detailed assessment, the profit costs were reduced from the claimed figure to a sum in the region of £3,850 to £4,000 (including VAT), with the success fee being allowed in full [§1]. For the purposes of the final issue, the court treated the assessed figure as £3,864 [§2].

The sole remaining issue for determination was a holistic one. The court needed to “step back” and consider whether the sum arrived at after the item-by-item assessment was, in all the circumstances, a fair and reasonable sum for the purposes of the Solicitors’ (Non-Contentious Business) Remuneration Order 2009 (“the 2009 Order”) [§3]. This required an overall evaluation of the costs, taking into account the factors listed in Article 3 of the 2009 Order and any other relevant circumstances.

Costs Issues Before the Court

The core costs issue was whether the profit costs assessed at £3,864 (treated as the assessed figure for simplicity), having been found reasonable on an item-by-item basis, should be subject to a further reduction to reflect broader considerations of fairness. The claimant’s central argument was that the costs were unreasonable because they vastly exceeded the fixed recoverable costs of £900 that could be recovered from the opponent [§10]. He contended that the solicitors had a duty to clearly inform him of this potential shortfall and that their failure to do so meant the higher charges were not fair and reasonable remuneration.

The issue engaged the proper approach to assessing non-contentious business costs under the 2009 Order, specifically the weight to be given to the time spent versus other factors, and the relevance of the level of inter partes recoverable costs to the solicitor-client assessment.

The Parties’ Positions

The Claimant’s Position: Mr Carlisle, for the claimant, argued that the court should make an overall assessment of a fair and reasonable sum. He submitted that the fixed recoverable costs regime represented a “swings and roundabouts” scheme intended to provide fair remuneration for solicitors when taken as a whole, citing Nizami v Butt and Kilby v Gawith [§4–6]. The claimant contended that a solicitor’s failure to clearly warn a client that costs incurred at hourly rates would likely exceed the fixed recoverable sum was a failure to look after the client’s interests [§10]. He drew an analogy with the duty identified in St James v Wilkin Chapman regarding costs management and budget overspends [§10–11]. The claimant argued that such a failure rendered the costs “unusual or unreasonable” [§11]. He also relied on the outcome in Belsner v Cam Legal Services, where the Court of Appeal allowed only slightly more than fixed recoverable costs, as providing context for where the court should intervene [§8–9].

The Defendant’s Position: Mr Brighton, for Wolferstans LLP, submitted that the claimant’s arguments largely pertained to preliminary issue 5, which had already been decided [§13]. On the substantive point, he argued there was no proper analogy between costs budgeting and fixed recoverable costs, as the latter’s final figure is only known at the end of the case [§14]. The defendant maintained that the client care documentation, which included a clear 25% cap on deductions from damages, provided sufficient information for informed consent, relying on the decision in Swann v Slater & Gordon LLP [§15]. He emphasised that the hourly rates charged were at or below the guideline hourly rates and that the claimant was aware of the contractual terms, having signed a confirmation upon settlement [§17]. The defendant’s position was that the contractually agreed terms should govern and that the sum assessed was fair.

The Court’s Decision

Senior Costs Judge Rowley dismissed the claimant’s arguments and held that the sum of £3,864 was fair and reasonable remuneration under the 2009 Order [§26].

The court first reiterated the methodology set out in its January judgment. Where a retainer is based on hourly rates, the starting point is to assess the reasonableness of the time spent and the rates charged. Only after completing that exercise should the court “step back” to consider if the resulting figure requires adjustment in light of all the circumstances, particularly the factors in Article 3 of the 2009 Order [§18–19]. The judge distinguished the 1970s authorities like Treasury Solicitor v Regester, where other factors such as property value “dwarfed” the time spent, finding them inapplicable to the present case [§19].

The court rejected the claimant’s core proposition that inter partes fixed recoverable costs represented the benchmark for fair solicitor-client remuneration. It held that the “swings and roundabouts” fairness described in Nizami and Kilby related to the scheme of recovery between litigating parties, not to the contractual relationship between solicitor and client [§22–23]. It noted the obiter remarks of Lavender J in SGI Legal LLP v Karatysz that what is usual between solicitor and client is a very different question from what is recoverable inter partes [§23–24]. The court further observed that the concept of “unusual costs” under CPR 46.9 relates to contentious business and cannot simply be transferred to non-contentious business to create a presumption of unreasonableness based on exceeding recoverable costs [§24].

The court found that the budgets/fixed costs analogy advanced by the claimant was not sustainable. Budgets are prepared by solicitors who have a reasonable idea of costs at the outset, whereas the level of fixed recoverable costs is only known at the conclusion of the case [§14].

The judge found that the requirement to keep the client informed was satisfied by the clear contractual term capping the claimant’s liability at 25% of damages [§25]. The court had previously found the claimant understood this term. While more detailed explanation of the potential shortfall would have been preferable, its absence did not render the ultimately charged costs unfair or unreasonable. The judge considered the hourly rates and reduced the junior fee earners’ rates. Some time was also disallowed on the item-by-item assessment [§20]. These matters having already been addressed, it would be incorrect to take them into account again in deciding whether the resulting figure ought to be adjusted further [§20].

Consequently, having factored in the relevant considerations through the detailed assessment, no further global adjustment was warranted. The sum of £3,864 was determined to be fair and reasonable to both the solicitor and the client [§26].

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PERRETT V WOLFERSTANS LLP [2026] EWHC 50 (SCCO) | SENIOR COSTS JUDGE ROWLEY | SOLICITORS ACT 1974 | S(NCB)RO 2009 | ARTICLE 3 S(NCB)RO | FAIR AND REASONABLE COSTS | NON-CONTENTIOUS COSTS ASSESSMENT | VALUE JUDGMENT | HOURLY RATE RETAINER | FIXED RECOVERABLE COSTS | SUCCESS FEE | CLIENT INFORMED CONSENT | 25% DAMAGES CAP | ITEM BY ITEM ASSESSMENT | TIME SPENT PRINCIPLE | STEP BACK APPROACH | CONTRACTUAL LIABILITY | BELSNER V CAM LEGAL SERVICES [2022] EWCA CIV 1387 | SGI LEGAL LLP V KARATYSZ [2021] EWHC 1608 (QB) | ST JAMES V WILKIN CHAPMAN [2024] EWHC 1716 (KB) | KILBY V GAWITH [2008] EWCA CIV 812 | LAMONT V BURTON | NIZAMI V BUTT [2006] EWHC 159 (QB) | PROPERTY AND REVERSIONARY INVESTMENT CORPORATION LTD V SECRETARY OF STATE FOR THE ENVIRONMENT [1975] 1 WLR 1504 | TREASURY SOLICITOR V REGESTER [1978] 1 WLR 446 | JEMMA TRUST V LIPTROT [2003] EWCA CIV 1476 | SWANN V SLATER & GORDON LLP | CPR 46.9(3) | CLIENT CARE LETTER | COSTS MANAGEMENT ORDER ANALOGY | SHORTFALL EXPLANATION DUTY | ASSESSMENT ON INDEMNITY BASIS | UNUSUAL COSTS | CONTRACTUAL DOCUMENTATION CLARITY | GUIDELINE HOURLY RATES | INFORMED CLIENT DECISION-MAKING | BUDGET VS FIXED COST ANALOGY | COSTS REASONABLENESS STANDARD | GOLDEN RULE (CLIENT DISCLOSURE) | OBITER DICTA ON SOLICITOR-CLIENT COSTS | CONSEQUENTIAL SHORTFALL RISK | CLIENT RETAINER TERMS | COST NEUTRALITY PRINCIPLE | THIRD PARTY RECOVERABILITY LIMITS | DAMAGES DEDUCTION VALIDITY | STEP-BY-STEP COST REDUCTION ANALYSIS | CPR 45.7-14