The Technology and Construction Court’s decision in The New Lottery Company Limited and Northern & Shell Plc v The Gambling Commission [2026] EWHC 1311 (TCC) addresses when cumulative unreasonable conduct from the outset of proceedings justifies indemnity costs across all claims, and whether proportionality is relevant to that assessment.
Background
This matter arose from proceedings brought in the Technology and Construction Court by The New Lottery Company Limited and Northern & Shell Plc (together, the claimants) against the Gambling Commission (the defendant), with Allwyn Entertainment Ltd, Allwyn International AG, and Camelot UK Lotteries Limited joined as interested parties. The proceedings concerned two distinct but intertwined claims: the Process Claim and the Modifications Claim, both arising from the fourth National Lottery competition, which the claimants described as “the most financially significant procurement process in UK history”.
The Process Claim challenged the conduct of the competition itself, including the evaluation and award process. The Modifications Claim concerned modifications made to the enabling agreement following the award decision. The claimants sought damages in excess of £1 billion and a declaration of ineffectiveness, which, if granted, would potentially have brought the National Lottery to a standstill. The proceedings were substantial, with the list of issues originally running to 64 issues in relation to the Process Claim and 17 issues in relation to the Modifications Claim.
Throughout the proceedings, the claimants advanced numerous serious allegations against the defendant and the interested parties, including allegations of bias, conflicts of interest, pre-determination of the competition outcome, retrospective amendment of reasoning to “retrofit” feedback to scores already awarded, and preferential treatment of Allwyn in the provision of Phase One Feedback. Many of these allegations were abandoned shortly before or during trial, often without notice and without explanation. Issues were dropped at the outset of trial, at the outset of closing submissions, and even during closing submissions, frequently only after the court or the other parties drew attention to the fact that they had not been addressed or could no longer be maintained.
The judgment, handed down by Mrs Justice Joanna Smith DBE, found against the claimants on all material issues. The consequentials hearing took place on 22 May 2026, at which the costs issues described below fell to be determined. By that stage, the claimants were represented by Mr Roger Mallalieu KC, without the assistance of any of their trial counsel. The defendant was represented by Ms Sarah Hannaford KC, Ms Rachael O’Hagan, and Mr Barney McCay, and the interested parties by Mr Mark Howard KC, Mr Malcolm Birdling KC, and Mr Jamie Carpenter KC.
Costs Issues Before the Court
Two principal costs issues required determination at the consequentials hearing.
The first was whether the defendant and the interested parties were entitled to recover their costs on an indemnity basis rather than the standard basis. It was common ground that the claimants were liable to pay the costs of both the defendant and the interested parties on a standard basis. The dispute was as to whether the basis of assessment should be elevated to an indemnity basis. The defendant and the interested parties sought indemnity costs in respect of the entirety of the proceedings, covering both the Process Claim and the Modifications Claim. The claimants conceded realistically that there were grounds for an indemnity costs order in respect of the costs of the trial of the Process Claim, or perhaps the costs of the Process Claim from the date of the pre-trial review, but contended that standard costs should apply to everything else, including the Modifications Claim in its entirety and the Process Claim up to the pre-trial review or the start of trial.
The second issue was whether the court should depart from the general rule that the winning party recovers all of its costs, by making a reduction to the defendant’s recoverable costs to reflect what the claimants characterised as an unreasonable approach to disclosure. The claimants sought a reduction to the defendant’s costs on the basis that the defendant’s conduct of the disclosure exercise had substantially increased the costs of all parties. The figure sought shifted between the witness evidence and the skeleton argument: the thirteenth statement of Mr Bryant suggested a 7.3% reduction, while the skeleton argument for the hearing proposed a 20% reduction for the first time, which would have had the effect of reducing the defendant’s costs bill by approximately £4 million. The application was made on 18 May 2026, four days before the hearing.
A third, more discrete point also arose concerning the extent of the interested parties’ involvement in the proceedings for the purposes of costs assessment, specifically whether the claimants could go behind the agreed list of issues, which had been annotated with references to the pleadings and had delineated the interested parties’ involvement throughout the trial.
The Parties’ Positions
On indemnity costs: The defendant and the interested parties submitted that the conduct of the claimants throughout the entirety of the proceedings was such as to take the case out of the norm and to warrant an order for indemnity costs across the board. They relied upon the cumulative effect of a number of factors: the inadequate and unparticularised pleadings from the outset; the broad and scattergun nature of the allegations, which included serious allegations of impropriety and dishonesty; the repeated and unexplained abandonment of issues and allegations, often at the last moment and without proper notice; the prejudice and disruption caused to the defendant and the interested parties by those abandonments; the unpleaded and fluctuating nature of the allegations advanced at trial; and the weak and speculative character of the claims from the beginning. Ms Hannaford KC submitted that the conduct warranting indemnity costs was not confined to the trial itself, because the conduct at trial was itself a consequence of the highly unreasonable manner in which the proceedings had been advanced from the outset. Mr Howard KC submitted that there was a need for the court to mark its disapproval of the claimants’ conduct by making an order for indemnity costs.
The claimants, through Mr Mallalieu KC, conceded realistically that there were grounds for an indemnity costs order in respect of the costs of the trial of the Process Claim, or at least from the date of the pre-trial review. However, they argued that standard costs should apply to the Modifications Claim in its entirety and to the Process Claim up to the pre-trial review or the start of trial. Mr Mallalieu also submitted that the defendant’s and interested parties’ costs were extremely high and raised proportionality as a relevant consideration in the exercise of the court’s discretion, arguing that the disproportionate level of those costs was a factor that should weigh against an indemnity costs order. He further cautioned the court against the exercise of hindsight in assessing the reasonableness of the claimants’ conduct.
On departure from the general rule: The claimants submitted that the defendant’s approach to disclosure had substantially increased the costs of all parties and that it would be unreasonable or unjust to require them to bear those increased costs. The application was advanced through the thirteenth statement of Mr Bryant, initially proposing a 7.3% reduction, with the skeleton argument for the hearing escalating that figure to 20% without adequate explanation. The claimants relied on the principles set out in TMO Renewables v Timothy Yeo [2021] EWHC 2773 (Ch), [2021] Costs LR 947.
The defendant, through Ms Hannaford KC, characterised Mr Bryant’s witness statement on the subject as “extremely thin” and submitted that the application was little more than a last-ditch attempt to obtain a reduction in the defendant’s costs. The defendant noted that it had had no proper opportunity to put in evidence in response to the application, given the very late service of the witness statement. The defendant also confirmed that it had excluded from its overall costs application both existing costs orders made during the proceedings and costs incurred in relation to the inadvertent disclosure of privileged documents, and that these would not be added back at a later stage.
The Court’s Decision
Indemnity costs: Mrs Justice Joanna Smith DBE ordered that both the defendant and the interested parties were entitled to recover their costs on an indemnity basis in respect of the entirety of the proceedings, covering both the Process Claim and the Modifications Claim.
The applicable principles were not in dispute. The court referred to Three Rivers DC v Bank of England [2006] EWHC 816 (Comm) at [25] per Tomlinson J, which cited Excelsior Commercial and Industrial Holdings Ltd v Salisbury Hammer Aspden & Johnson [2002] EWCA Civ 879, and to the summary of the law in Hislop v Perde Kaur [2018] EWCA Civ 1726 per Coulson LJ at [35] to [36]. Essentially, there must be conduct which takes the case out of the norm. That is a highly fact-sensitive question and the court’s discretion is extremely wide. The touchstone is unreasonableness, but that unreasonableness must be “to a high degree”. Unreasonable in this context does not mean merely wrong or misguided in hindsight. The court may have regard to an aggregation of factors and there are infinite situations that may give rise to highly unreasonable conduct.
The court found that this was a huge and important claim, billed by the claimants as “the most financially significant procurement process in UK history”. The claimants sought damages of over £1 billion together with a declaration of ineffectiveness which, if granted, would potentially have brought the National Lottery to a standstill. One would expect such a significant and substantial claim to be advanced in a serious, responsible, and proper manner. That was not what happened.
The court noted its observation in the main judgment that, notwithstanding the size of the claim and the legal resources available, the Process Claim had been advanced by the claimants in an apparently unfocused manner, leading to various of the numerous original issues being dropped at the outset of trial, at the outset of closing submissions and even during closing submissions. In many cases, the issues were not dropped until it was specifically drawn to the claimants’ attention by the court or by the other parties that they had not been addressed in the claimants’ written closing submissions or that there no longer seemed to be any viable basis on which they could be maintained. The extent of this moveable feast was regrettable and, given the legal resources available to the claimants, inexcusable. It led to significant time being wasted by the other parties in dealing with issues which were subsequently abandoned. It also risked leaving the court with an imperfect understanding of how the case was being advanced. The court described this as surprising, given the nature and alleged value of the claim, which would be an understatement.
There were numerous serious and wide-ranging allegations, including of impropriety and dishonesty, made by the claimants running through the litigation from the outset. These included allegations of: bias against the defendant as a whole and against specific individuals working for the defendant; conflicts of interest of varying types; pre-determination by the defendant’s Evaluators of the outcome of the Competition leading to only a perfunctory review at moderation; amendments to the defendant’s reasoning after the award decision was made but before it was communicated to the applicants so as to “retrofit” the feedback and comments to the scores awarded; and preferential treatment of Allwyn by the defendant in the provision of Phase One Feedback. These allegations were all advanced over an extended period of time. Many of them were only dropped shortly before or at the trial in wholly unsatisfactory and unreasonable circumstances.
By the end of trial, the list of issues, which originally ran to 64 issues in relation to the Process Claim and 17 issues in relation to the Modifications Claim, had been very substantially reduced, often without any proper notice being given to the other parties. This was, in the court’s judgment, highly unreasonable and wholly out of the norm. The court observed that no explanation had ever been provided by the claimants for their abandonment of any of the issues, nor had any reason been given by them for what the court considered to be a cavalier and highly unusual and unreasonable way of proceeding.
One of the most serious of the allegations made in the Modifications Claim was that the need for the Challenged Modifications was brought about “wholly or substantially by Allwyn’s failures to meet its obligations under the Enabling Agreement”, an allegation which was taken seriously by Allwyn, but mysteriously abandoned by the claimants without explanation during the course of the trial.
In addition to these numerous, serious, and wide-ranging allegations, the scale of the abandonments caused very significant disruption to the court and to the other parties, which the court considered to be out of the norm. It caused significant prejudice to the other parties in terms of their defence of the proceedings, in particular their understanding as to the case that was being advanced against them and the costs they had spent in trying to address that case. It also made it difficult for the court to understand the way in which the case was being advanced. At times, it was advanced in a fluid and apparently fully flexible and opportunistic manner.
Indeed, the claimants advanced a number of wholly unpleaded and unparticularised allegations at the trial and frequently sought to amend and reformulate existing allegations in a manner which the court considered also fell well outside the norm. The court commented on this approach in numerous places in the judgment. At [746] the court observed that the claimants had been forced in light of their abandonments “to reformulate (and often to reinvent their case) at every opportunity” throughout the trial. The court observed that this appeared to be a strong indicator that there was “really no basis whatever for [the] claim of manifest error or, indeed, therefore, for the intervention of the court”.
The court considered that the claimants advanced weak and speculative allegations in respect of both the Process Claim and the Modifications Claim from the outset. They pursued these all the way to trial notwithstanding that they had been notified by the defendant that those claims were doomed to fail from early in 2023. In the Process Claim the claimants had to overcome an almost insuperable hurdle: they had to establish that The New Lottery Company Limited would have passed every one of the 12 Pass/Fail Areas in respect of which it was failed during the Competition and that Camelot and Allwyn should both have been disqualified. The issue of standing, which the court found against the claimants in the Process Claim, meant that, absent proper evidence as to the counterfactual, the Modifications Claim could not succeed. Yet, the claimants fought the Modifications Claim (which it is now accepted was intertwined with the Process Claim) without such evidence. The court also agreed with Ms Hannaford KC that the Modifications Claim was always very weak in its own right owing to The New Lottery Company Limited’s woeful performance in the fourth National Lottery competition, the gap between its score and the scores of Allwyn and Camelot being 30%.
Mr Mallalieu correctly cautioned the court against the exercise of hindsight, and the court considered whether any of these matters might be affected by hindsight, but agreed with Ms Hannaford that hindsight did not affect the analysis in this case given the way in which the trial and case had proceeded from the outset.
Individually or cumulatively, the matters identified by the court were, in its judgment, highly unreasonable and took the case out of the norm. The court relied upon the many detailed points made in the judgment as to the claimants’ poor and unparticularised pleadings, their abandonment of claims, the prejudice and disruption caused by these abandonments, the extent of the unpleaded and fluctuating allegations and the weak and speculative nature of the claims.
The court did not accept the claimants’ evidence in the thirteenth statement of Mr Bryant that they were not to blame for the approach they took to the litigation or that their conduct was the consequence of circumstances imposed upon them. The court also did not consider it to be appropriate to “salami slice” the orders for costs by reference to individual issues or periods of time, as Mr Mallalieu suggested. The court accepted Ms Hannaford’s submissions that the conduct of the claimants which warranted an order for indemnity costs was not just their conduct at trial, because that conduct was itself a consequence of the highly unreasonable way in which these proceedings had been advanced and pursued from the beginning. The pleadings were inadequate and unparticularised from the outset, the claims were weak and none of these issues was remedied prior to trial. The pleadings gave no proper indication to the defendant and the interested parties as to the case that they must meet. The allegations made by the claimants, as Mr Howard KC said, were broad and scattergun because there did not appear to be a realistic pleaded case. They were not supported by adequate evidence from the claimants. Yet the defendant and the interested parties had to expend very considerable amounts of money in preparing to meet those allegations as best they could, only to find them being peremptorily abandoned or changed at trial.
Accordingly, the conduct that the court found to be highly unreasonable was conduct running through the whole of the case. It plainly warranted an order for indemnity costs in relation to the entirety of the proceedings. Further, the court agreed with Mr Howard that there was a need to mark disapproval on the part of the court of such extraordinary conduct by the making of such an order.
During the course of his submissions, Mr Mallalieu suggested that the defendant’s and interested parties’ costs were extremely high, that there were issues arising in relation to their proportionality, and that this was a relevant consideration to take into account in the exercise of the court’s discretion. Specifically he prayed in aid the disproportionate nature of those costs in seeking to persuade the court not to award costs on an indemnity basis. However, the court rejected that submission. The court stated that there is nothing in the authorities to suggest that proportionality is a relevant factor in considering whether to make an order for indemnity costs and that it was inclined to think that it is not. If a party has conducted itself in a highly unreasonable fashion which is out of the norm so as to justify the award of indemnity costs, that party has forfeited the right to any assessment based on arguments of proportionality. In any event, even if the court was wrong about that, it did not consider that Mr Mallalieu’s arguments on proportionality would have shifted the dial given the serious and highly unreasonable nature of the conduct in this case. The conduct here was such that there was no injustice in the claimants being unable to challenge the quantum of the other parties’ costs on the grounds of proportionality.
Departure from the general rule: The court turned to deal with the claimants’ application for the court to depart from the general rule that the winning party should recover all of its costs. The claimants sought an order for a reduction to the defendant’s costs to reflect various issues that they had identified with the disclosure exercise, as explained in the thirteenth statement of Mr Bryant. In short, the claimants submitted that the defendant’s approach to disclosure had substantially increased the costs of all parties involved and that it would be unreasonable or unjust to expect them to pay those increased costs.
The court was referred by Mr Mallalieu to the relevant principles in relation to the approach to costs, which are set out in the case of TMO Renewables v Timothy Yeo [2021] EWHC 2773 (Ch), [2021] Costs LR 947 at [7] to [14]. The court bore those in mind, but did not need to recite them. In the evidence of Mr Bryant, it was suggested that there should be a 7.3% reduction of the defendant’s costs to reflect the unreasonable costs incurred during disclosure. However, in the claimants’ skeleton argument for the hearing it was suggested for the first time that there should be a 20% reduction. No adequate explanation was given as to why that should be the case.
Having considered the arguments, the court was not prepared to make any reduction to the defendant’s costs. Having regard to all the circumstances of this case, the court considered justice to require that the defendant, as the winning party, should be entitled to recover all of its costs.
This application was made only on 18 May (the hearing being on 22 May) in the witness statement of Mr Bryant. Ms Hannaford described Mr Bryant’s witness statement on the subject as “extremely thin”, and the court agreed. No adequate explanation for the proposed reduction had been given. The defendant had had no proper opportunity to put in evidence in response to the application, which the court considered to be unfair, and the court bore in mind that the judgment in this matter had been handed down over a month ago and that this consequentials hearing was taking place, therefore, some considerable time after receipt of the judgment. If an application for a 20% reduction (or any reduction) from the defendant’s costs was to be made, it should have been made with proper notice being given to the defendant.
The court agreed with the defendant that this was little short of a last-ditch attempt on the part of the claimants to obtain a reduction of the defendant’s costs. A reduction of 20% would have the effect of slicing around £4 million from the defendant’s cost bill. The court did not consider there to be any basis for such an order, nor did it consider it to be fair, just or in accordance with the overriding objective to make that order.
The defendant had excluded both existing costs orders made during the course of the proceedings and costs incurred in relation to its inadvertent disclosure of privileged documents from its overall application for indemnity costs. It had confirmed that these would not be added back later. If the defendant spent an unreasonable amount of time on disclosure, that could be addressed on the assessment of costs. The court accepted that there were difficulties in this case with disclosure, but bore in mind that the issues raised in these proceedings necessitated a substantial and complex disclosure exercise. Disclosure in tranches was the subject of court orders, including as to costs. That was not unusual in a case of this magnitude and the court did not consider the disclosure issues identified by the claimants to go beyond what one would expect to see in the ordinary cut and thrust of litigation of this type.
Accordingly, in the exercise of its discretion and having regard to the relevant principles and the overriding objective, this was not a case in which the court should depart from the general rule that the losing party must pay all of the winning party’s costs.
The extent of the interested parties’ interests in the proceedings: Finally, the court observed that the extent of the interested parties’ interest in these proceedings was agreed by the parties in the list of issues which was annotated with relevant references to the pleadings. The trial proceeded on the basis that the list of issues accurately identified and delineated the interested parties’ involvement. The court did not consider there now to be any scope for the claimants to go behind that identification and delineation when it comes to the assessment of costs.
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